Caliber Pulse

Trends, tips and data for your marketing, public relations and social media strategies written by the experts at The Caliber Group, a firm based in Tucson, Arizona that's specializing in building and maintaining successful brands, relationships and reputations

Don’t Think Customer Service Counts?

CustomerService_1Desperate times call for desperate measures. And good customer service (see our earlier post from account director Dana Robbins-Murray) is one of the easiest ways to market your business.

These customers went to great lengths to track down the help they should have received on a first phone call to the business.

May 28, 2009 - Posted by | Customer Service | , ,

No comments yet.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: